1.  Editing Guest Lists
2.  Changing Event Details
3.  Canceling Events
4.  Past Invites/Archives
5.  Unsubscribe/Delete Accounts
 
Editing Guest Lists

Q:  How do I add guests to an Invite I've already created?
A:  Go to your Invite, click on Invite More People link above the guest list. Add one or more addresses to the guest list and include a personal note in the email, if you like.

Q:  How do I remove a guest from the list?
A:  Go to your Invite and under Host Editing Tools there is an option to Remove Guest(s). Then check the boxes next to the guests you want to delete from the guest list and click Update Now. The guest will receive an email that states they have been removed from the guest list. This guest will no longer be able to access the Invite.

Q:  If I remove a guest from the guest list, what will they see?
A:  If you remove a guest from the guest list of an event when they click on the link to access the Invite they will receive the message Sorry...you are no longer on the guest list for (the title of your event). Don't worry, a removed guest will not receive an email regarding the removal unless you, the organizer, choose to send one notifying your guest of the change.

Q:  How do I change/update a guest's email address?
A:  To change or update a guest's email address, first you will need to remove the old email address from the guest list and then invite that same guest with the new email address. To do this, go to the Invite and under Host Editing Tools section click Remove Guests. Select the guest you'd like to remove and click Update Now. Then go back to the Invite and click on the Invite More People link above the guest list. Add any new addresses and click Send Now. The Invite will be sent to the updated email address.

Q:  What happened to Yes, No, & Maybe on my guest list?
A:  You have opted out of this feature when creating your Invite. You can change it back by accessing your Invite and clicking on the Privacy & Design Options located under the Host Editing Tools feature in your Invite. (Note-the system will not list your guests correctly so you will need to change the guests' responses to display Yes, No, or Maybe.) Going back into your Invite and clicking on the Edit Guest Responses link can complete this.

Q:  I have unfamiliar guests on my guest list, how do I know who invited them?
A:  Please be aware that as with any email program, Invite can be forwarded to individuals, though we definitely discourage this. We provide a privacy option where guests are not able to invite others via the Guest List & Privacy tab. If you see an unfamiliar guest on your list, click directly on the person's name/address and a window will pop up showing who did the inviting. However, if you only see one email address then it is possible that the Invite was forwarded to this person. I suggest you inquire of your guest's as to who might have invited this individual.

Changing Event Details

Q:  Can I change the event details (e.g. time, date, location) after the Invite has been sent?
A:  To edit the details of your event, go to the Invite and under Host Editing Tools click on the link that says Edit Event Details to change the time, date, and location of your event. Please note: If you would like your guests to be notified of these changes, check the box at the bottom to alert your guests of the changes. Then click Update Now.

Q:  Can I edit guest's responses to my Invite?
A:  Yes, go to your Invite and you will see Host Editing Tools, click on Edit Guest Responses. Choose which guest you would like to edit and hit Continue. You can make your changes or additions, but remember to click Update Now.

Q:  How do I change the event Organizer to someone else?
A:  To change the organizer of the event to someone else entirely, the person you are transferring it to must be a guest on the Invite. Once this person is added as a guest and the Invite has been sent, go to the Invite and under Host Editing Tools click on Change Organizer. Enter the email address of the guest that you would like to make the Organizer. They will receive an email explaining the change. (Note: Once you click Update Now, you will no longer be able to make changes to the Invite.)

Canceling Events

Q:  How do I cancel my event?
A:  You can access all your current Invites on the My Invite page. Click on the Trash Can icon next to the event you want to cancel and delete it. You'll have the option of notifying your guests of the cancellation. When guests try to access the Invite, they will get the following message, "Sorry, this event has been canceled."

Past Invites/Archives

Q:  My event has passed, is my Invite gone?
A:  No, your Invite will always be accessible and archived in your Invite account. Log into your account and go to My Invite, and click on the Search Past Invites link. All of your previous Invites will be found on this page, organized and invitee. (Note: Your archived Invites will be removed after 6 months.)

Unsubscribe/Delete Accounts

Q:  How do I subscribe/unsubscribe to newsletters?
A:  Just log into Invite, go to My Account and check/uncheck the Invite Newsletter option. (Note: This ONLY unsubscribes you from Invite Newsletters and not from Invite Invitations or Invite Reminders.)

Q:  How do I remove my account?
A:  If, unfortunately, you would like to remove your account from our system, you must contact our customer service department at support@Invite.com.

Q:  How do I unsubscribe to Invite reminders?
A:  The only way to not receive Invite Reminders, is to contact the host of the event and have them remove the Reminder Email option. The host cannot remove individual reminders, they are either sent to all individuals on the guest list or not at all.

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