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Editing
Guest Lists
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Q: How do I add guests
to an Invite I've already created?
A: Go to your Invite,
click on Invite More People link
above the guest list. Add one or more
addresses to the guest list and include
a personal note in the email, if you
like.
Q: How do I remove
a guest from the list?
A: Go to your Invite and
under Host Editing Tools there
is an option to Remove Guest(s).
Then check the boxes next to the guests
you want to delete from the guest list
and click Update Now. The guest will
receive an email that states they have
been removed from the guest list. This
guest will no longer be able to access
the Invite.
Q: If I remove a guest
from the guest list, what will they
see?
A: If you remove a guest
from the guest list of an event when
they click on the link to access the
Invite they will receive the message
Sorry...you are no longer on the guest
list for (the title of your event).
Don't worry, a removed guest will not
receive an email regarding the removal
unless you, the organizer, choose to
send one notifying your guest of the
change.
Q: How do I change/update
a guest's email address?
A: To change or update
a guest's email address, first you will
need to remove the old email address
from the guest list and then invite
that same guest with the new email address.
To do this, go to the Invite and under
Host Editing Tools section click
Remove Guests. Select the guest
you'd like to remove and click Update
Now. Then go back to the Invite and
click on the Invite More People
link above the guest list. Add any new
addresses and click Send Now.
The Invite will be sent to the updated
email address.
Q: What happened to
Yes, No, & Maybe on my guest list?
A: You have opted out
of this feature when creating your Invite.
You can change it back by accessing
your Invite and clicking on the Privacy
& Design Options located under
the Host Editing Tools feature
in your Invite. (Note-the system will
not list your guests correctly so you
will need to change the guests' responses
to display Yes, No, or Maybe.) Going
back into your Invite and clicking on
the Edit Guest Responses link
can complete this.
Q: I have unfamiliar
guests on my guest list, how do I know
who invited them?
A: Please be aware that
as with any email program, Invite can
be forwarded to individuals, though
we definitely discourage this. We provide
a privacy option where guests are not
able to invite others via the Guest
List & Privacy tab. If you see
an unfamiliar guest on your list, click
directly on the person's name/address
and a window will pop up showing who
did the inviting. However, if you only
see one email address then it is possible
that the Invite was forwarded to this
person. I suggest you inquire of your
guest's as to who might have invited
this individual.
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Changing
Event Details
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Q: Can I change the
event details (e.g. time, date, location)
after the Invite has been sent?
A: To edit the details
of your event, go to the Invite and under
Host Editing Tools click on the
link that says Edit Event Details
to change the time, date, and location
of your event. Please note: If you would
like your guests to be notified of these
changes, check the box at the bottom
to alert your guests of the changes.
Then click Update Now.
Q: Can I edit guest's
responses to my Invite?
A: Yes, go to your Invite
and you will see Host Editing Tools,
click on Edit Guest Responses.
Choose which guest you would like to
edit and hit Continue. You can make
your changes or additions, but remember
to click Update Now.
Q: How do I change
the event Organizer to someone else?
A: To change the organizer
of the event to someone else entirely,
the person you are transferring it to
must be a guest on the Invite. Once this
person is added as a guest and the Invite
has been sent, go to the Invite and under
Host Editing Tools click on Change
Organizer. Enter the email address
of the guest that you would like to
make the Organizer. They will receive
an email explaining the change. (Note:
Once you click Update Now, you will
no longer be able to make changes to
the Invite.)
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Canceling
Events
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Q: How do I cancel
my event?
A: You can access all
your current Invites on the My Invite
page. Click on the Trash Can
icon next to the event you want to cancel
and delete it. You'll have the option
of notifying your guests of the cancellation.
When guests try to access the Invite,
they will get the following message,
"Sorry, this event has been canceled."
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Past
Invites/Archives
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Q: My event has passed,
is my Invite gone?
A: No, your Invite will
always be accessible and archived in
your Invite account. Log into your account
and go to My Invite, and click on the
Search Past Invites link. All
of your previous Invites will be found
on this page, organized and invitee.
(Note: Your archived Invites will
be removed after 6 months.)
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Unsubscribe/Delete Accounts
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Q: How do I subscribe/unsubscribe
to newsletters?
A: Just log into Invite,
go to My Account and check/uncheck
the Invite Newsletter option. (Note:
This ONLY unsubscribes you from Invite
Newsletters and not from Invite Invitations
or Invite Reminders.)
Q: How do I remove
my account?
A: If, unfortunately,
you would like to remove your account
from our system, you must contact our
customer service department at support@Invite.com.
Q: How do I unsubscribe
to Invite reminders?
A: The only way to not
receive Invite Reminders, is to contact
the host of the event and have them
remove the Reminder Email option. The
host cannot remove individual reminders,
they are either sent to all individuals
on the guest list or not at all.
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